Knowledge Base - Search
18 Records Found| Title: How long will it take before my order arrives? in Shipping | ||
| Q: When will I get my order? What´s the average transit time? Q: How long does shipping to [my location] take? Q: I ordered on [date]. When am I going to receive my order? ... Read More | ||
| Author: Nirvana | Created On: 9 Sep, 2009 | Accessed: 2330 times |
| Title: What do the different order statuses mean? in Ordering | ||
| Q: What do the different order statuses mean? A: When you order from the Nirvana Shop, you will be kept up to date by a system of different order statuses. Your current order status ... Read More | ||
| Author: Nirvana | Created On: 9 Sep, 2009 | Accessed: 530 times |
| Title: Have you received my payment yet? in Payment | ||
| Q: Have you received my payment yet? Q: I sent payment ages ago - ship my order already! A: Please do not contact Alice to ask whether we've received your payment. The ... Read More | ||
| Author: Nirvana | Created On: 14 Sep, 2009 | Accessed: 449 times |
| Title: Oops! I accidentally made a duplicate order. Will I have to pay twice? in Ordering | ||
| Q: Oops! I accidentally made a duplicate order. Will I have to pay twice? Q: I ordered the same thing more than once. I don't want to be charged for both orders! A: No worri ... Read More | ||
| Author: Nirvana | Created On: 14 Sep, 2009 | Accessed: 392 times |
| Title: Do you ship to Australia? in Shipping | ||
| Q: Do you deliver to Australia? A: We regret to inform you that recently, we have decided that we can no longer ship orders to Australia. We're very sorry to have been compelle ... Read More | ||
| Author: Nirvana | Created On: 9 Sep, 2009 | Accessed: 365 times |
| Title: What is your telephone number? in Help Desk | ||
| Q: What is Nirvana's telephone number? I'd like to speak to you on the phone about something. A: We regret to inform you that we do not offer support through telephone at the ... Read More | ||
| Author: Nirvana | Created On: 9 Sep, 2009 | Accessed: 313 times |
| Title: I just ordered, but I need to change my shipping address! in Shipping | ||
| Q: I placed an order, but I entered the wrong details. Where can I change them? Q: I ordered from your shop, but I accidentally entered the wrong shipping address. How can I edit it? ... Read More | ||
| Author: Nirvana | Created On: 18 Jan, 2010 | Accessed: 309 times |
| Title: Why is my order status "Waiting for Payment"? in Payment | ||
| Q: Why is my order status set to "Waiting for Payment"? Q: I've already paid! Please update my order status. A: If your order status is set to Waiting for ... Read More | ||
| Author: Nirvana | Created On: 11 Sep, 2009 | Accessed: 303 times |
| Title: I've placed an order, but I've changed my mind! in Ordering | ||
| Q: I placed an order, but I've changed my mind. Can I still cancel? Q: I ordered from your shop, but I accidentally got the wrong strain. Can I change it to another strain, or delete ... Read More | ||
| Author: Nirvana | Created On: 18 Jan, 2010 | Accessed: 299 times |
| Title: What's the fastest way to pay for my order? in Payment | ||
| Q: What's the fastest way to pay for my order? A: Online credit card payment is quickest, because the transaction is processed instantaneously, and can be performed from your comp ... Read More | ||
| Author: Nirvana | Created On: 9 Sep, 2009 | Accessed: 292 times |